Oversees daily operations of all 13 Taz locations, ensuring efficient and effective customer service from employees.
Implements and monitors quality assurance strategies to uphold service excellence.
Conducts regular site visits to assess compliance with operational and quality standards.
Develops and executes training programs for staff to enhance service quality and operational efficiency.
Fosters a culture of continuous improvement, identifying areas for enhancement in both service delivery and customer satisfaction.
Maintains detailed records of each tire shipment, including information such as batch numbers, specifications and inspection results.
Serves as a key point of contact between upper management and location staff, facilitating effective communication and alignment with company goals.
Analyzes customer feedback and operational data to drive improvements and report to senior management on performance metrics.
Must have an Associate’s degree. Must have six (6) months of experience in the job offered or as a Quality Assurance Assistant.
Six (6) months of experience (inclusive of experience required heretofore) must have included the following:
1) Conducting quality control inspections.
2) Record keeping.
3) Ensuring adherence to operational standards.
To apply, send a Cover Letter and 2 Resumes to taztires3@gmail.com or mail to 2405 Sullivant Avenue, Columbus OH 43204 and include reference number 9450.001.
